Dr Sam's US logo
Dr Sam's US logo

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Shipping & Delivery

How much does shipping cost?

Standard shipping (6-8 days est.) $8. At the present time, all orders are shipped from our hub in the UK. We ship to all 50 states. Please note that we are unable to deliver to P.O boxes and military addresses. We ship US orders DDP (Delivery Duty Pa

How long does US standard delivery take?

With standard US shipping you order should arrive within 6-8 business days.

How long until my order ships?

We aim to dispatch all orders within 48 hours. We will notify you via email if there’s any unexpected issue that might affect this. Orders placed weekdays before 3 PM (London) typically ship same day. Orders placed after 3 PM or on weekends will typi

What countries does Dr Sam's ship to?

We ship to any valid address worldwide!*. *We do not ship to PO boxes or military addresses. Shipping rates and options are displayed at checkout.

Will I be liable for duties and taxes when my order arrives?

European Union - orders will not incur any tax or duty charges upon delivery. Duties & Tax are prepaid (DDP) and included at checkout. If you are contacted by your local customs office and asked to pay any fees please contact us. USA - We ship DDP (d

How can I edit my shipping address?

So we can get your order to you as soon as possible, once your order has been placed, we start processing this right away. Once your order has been processed we cannot amend the shipping address, so please double-check your order and delivery details

I'm having problems with the tracking

We recommend checking your tracking number on your country’s postal service tracking for additional information. If your tracking number isn’t updating or working at all, email [email protected] for assistance. If your item is marked as delivere

I did not receive my order, what can I do?

Please email us at [email protected] and we’ll do our best to assist you.

I need further assistance with shipping & delivery

Please email us at [email protected] and we’ll do our best to assist you.