Dr Sam's US logo
Dr Sam's US logo

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Shipping & Delivery

How much does shipping cost?

IMPORTANT DELIVERY UPDATE:. We’ve enhanced our shipping service! Standard shipping is now 6-8 days, delivering your order up to 4 days faster. Standard Delivery (6-8 days est.) $8. At the present time, all orders are shipped from our hub in the UK. W

Christmas Delivery Information

Last Order Dates for the Holidays. Secure your delivery for the festive season by placing your order before the below specified dates to ensure your order arrives in time for the Holidays!. Please note that for any Express Shipping option, your order

How long does US standard delivery take?

With standard US shipping you order should arrive within 6-8 business days.

How long until my order ships?

We aim to dispatch all orders within 48 hours. We will notify you via email if there’s any unexpected issue that might affect this. Orders placed weekdays before 3 PM (London) typically ship same day. Orders placed after 3 PM or on weekends will typi

What countries does Dr Sam's ship to?

We ship to any valid address worldwide!. Shipping rates and options are displayed at checkout.

Will I be liable for duties and taxes when my order arrives?

Tax and duty are not included in the purchase price and may or may not be charged depending on your local customs regulations. Please visit your local post or customs site for accurate information. These are entirely the responsibility of the custome

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email [email protected] ASAP. Dr Sam’s will not be responsible for orders sent to the incorrect delivery address provided by the customer. If your order has already been dispatched we can

I'm having problems with the tracking

We recommend checking your tracking number on your country’s postal service tracking for additional information. If your tracking number isn’t updating or working at all, email [email protected] for assistance. If your item is marked as delivere

I did not receive my order, what can I do?

Please email us at [email protected] and we’ll do our best to assist you.

I need further assistance with shipping & delivery

Please email us at [email protected] and we’ll do our best to assist you.