Our Customer Support Team are available Monday - Friday from 9am - 5pm (GMT) 

We aim to respond to all queries within 48 hours of receipt. If your ticket has been raised over a weekend or Bank Holiday some additional time may be needed.

Dr Sam's US

<p id="isPasted" style="box-sizing: border-box; font-family: Circular, -apple-system, blinkmacsystemfont, Helvetica, sans-serif; font-size: 13.3333px; line-height: 1.5; margin: 0px 0px 1.5rem; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">All products are safe to use while breastfeeding.<p style="box-sizing: border-box; font-family: Circular, -apple-system, blinkmacsystemfont, Helvetica, sans-serif; font-size: 13.3333px; line-height: 1.5; margin: 0px 0px 1.5rem; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;"><a href="https://us.drsambunting.com/collections/amplified-actives/products/flawless-nightly-serum" style="box-sizing: border-box; background-color: transparent; font-family: inherit; touch-action: manipulation; color: rgb(118, 118, 118); text-decoration: none;">Flawless Nightly Serum,&#xA0;</a><a href="https://us.drsambunting.com/collections/amplified-actives/products/flawless-nightly-pro-serum" style="box-sizing: border-box; background-color: transparent; font-family: inherit; touch-action: manipulation; color: rgb(118, 118, 118); text-decoration: none;" title="Flawless Nightly Pro Serum">Flawless Nightly Pro Serum</a> and&#xA0;<a href="https://us.drsambunting.com/collections/amplified-actives/products/flawless-nightly-eye-serum" style="box-sizing: border-box; background-color: transparent; font-family: inherit; touch-action: manipulation; color: rgb(118, 118, 118); text-decoration: none;">Flawless Nightly Eye Serum</a> are not suitable for use during pregnancy.<p style="box-sizing: border-box; font-family: Circular, -apple-system, blinkmacsystemfont, Helvetica, sans-serif; font-size: 13.3333px; line-height: 1.5; margin: 0px; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">All other products can be used as normal.

All products are safe to use while breastfeeding. Flawless Nightly Serum, Flawless Nightly Pro Serum and Flawless Nightly Eye Serum are not suitable for use during pregnancy. All other products can be used as normal.

Are Dr Sam's products safe to use during pregnancy or while breastfeeding?

Our Products

How can I reset my password?

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What happens if a friend I refer cancels or returns their order?

My Account

What's the Dr Sam's 60 day happiness pledge?

Can I exchange an item?

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Returns & Refunds

How much does shipping cost?

Christmas Delivery Information

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What countries does Dr Sam's ship to?

Will I be liable for duties and taxes when my order arrives?

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I'm having problems with the tracking

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Shipping & Delivery

How do I earn points?

Is there a limit to the number of points I can earn?

Double Flawless Rewards Event T&C's

What are Dr Sam's Rewards?

Who can join Dr Sam's Rewards?

How do I view my point balance?

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Can I apply more than one rewards to an order?

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I completed an activity but didn't earn points!

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Flawless Rewards

What is Flawless365?

What are the perks of Flawless365?

How to create an account?

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How to set up an Auto-Replenishment?

How to make changes to your Flawless365 Auto-Replenishment?

Your account overview

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How does the Auto-Replenish payment work?

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Free Shipping and Auto-Replenish

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Flawless365 (Auto-Replenish) Subscriptions

How can I best protect my skin in direct sunlight?

Will using Dr Sam's sunscreen decrease my Vitamin D levels?

What does 'broad spectrum' mean?

Why is high SPF better than a lower one?

Why does the sun make me break out?

What's the difference between mineral and chemical sunscreen?

My make-up has SPF 15 in it. Isn't that enough?

So how do I top up sunscreen if I'm at work?

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Sun Safety & Sunscreen

Who is Dr Sam?

Can I book an appointment to see Dr Sam?

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About Dr Sam

Is Dr Sam's cruelty free?

Where can I buy Dr Sam's?

Do Dr Sam's products contain SLS, Parabens and Phthalates?

Are Dr Sam's products suitable for teens?

Are Dr Sam's products suitable for men?

Do Dr Sam's products contain fragrances?

Are Dr Sam's products suitable for acne-prone skin?

Are Dr Sam's products only suitable for acne-prone skin?

Can I use Dr Sam's products if I suffer from Rosacea?

Can I use Dr Sam's products if I suffer from Perioral Dermatitis?

Is Dr Sam's packaging recyclable?

How do I know which Dr Sam's products are right for me?

What factor is Dr Sam's SPF?

When is the next product launching?

How do I know when my products expire?

Where are Dr Sam's products made?

Are Dr Sam's products gluten-free?

2024 Pricing Updates

I need further assistance with Dr Sam's products

Mothers Day Promotion

Bundle & Save 10%

Black Friday / Cyber Monday Week Promotions

Where is my order?

Once I've placed an order can I change the delivery address?

What forms of payments do you accept?

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How can I apply a discount code?

How can I save with bundles?

Do you offer discounts on first time orders?

Do you offer gift cards, and how can  buy one?

I need further assistance with orders & payments

Orders, Payments & Promotions

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Are Dr Sam's products safe to use during pregnancy or while breastfeeding?Updated 8 months ago